At Mrs Unis Spicy Foods, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information when you use our mobile application (the “App”).

1. Information We Collect

A. Information You Provide to Us

Account Information: When you create an account, we collect your name, email address, and password via Firebase Authentication.

Order Details: To process your orders, we collect your delivery address, phone number, and any special instructions you provide.

Profile Information: You may choose to provide additional details, such as a profile picture or display name.

B. Information Collected Automatically

Usage Data: We collect information about your interactions with the App, including pages viewed, items added to your cart, and order history.

Device Information: We may collect basic device information (model, OS version) to ensure compatibility and improve app stability.

Push Notifications: We use Firebase Cloud Messaging (FCM) to send you order updates and promotions. We collect a unique device token for this purpose.

2. How We Use Your Information

We use the collected data for the following purposes:

 

  • Processing Orders: To manage your food orders, delivery, and payments.
  • Account Management: To maintain your user profile and provide a secure login.
  • Communication: To send you receipts, order status updates, and relevant marketing (if opted in).
  • App Improvement: To analyze usage patterns and fix bugs or crashes.
  • Legal Compliance: To comply with applicable laws and protect our rights.

3. Third-Party Services

We use trusted third-party services to power the App:

  • Google Firebase: Used for authentication, database management (Firestore), crash reporting, and analytics.
  • Coil: Used for image loading and optimization.
  • EmailJS: Used to send order confirmation emails.

These services have their own privacy policies and may collect data as described in their respective terms.

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Data Deletion

We believe you should have control over your data:

Access and Update: You can update your profile information directly within the App settings.

Account Deletion: You can request the permanent deletion of your account and all associated data through the Settings menu in the App. Once deleted, this action cannot be undone.

6. Children's Privacy

Our App is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with data, we will delete it immediately.

7. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last Updated” date.

8. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please get in touch with us at:

Mrs Unis Spicy Foods

Email: ilyas@mrsunis.com

Website: https://www.mrsunis.com